Group Benefits Connect is our simple portal for all your benefits coverage and account management needs. Here’s a step-by-step guide to getting set up.
Check the box beside “I have read and agree to the Terms & Conditions”
Click “Next”
Select your user type – plan member – then click “Next”.
Note: if you don’t see your user type listed as an option, it means that you have already registered. Go back to the sign in screen and sign in from there.
Follow all instructions on the next screen:
You’ll need your identification (ID) number found on your Victor Benefits Card
Your ID number begins with three letters, e.g. “EGI”
Click on the submit link.
Your temporary password will be sent to you by email. Use your email address and new Victor password to sign in.
Here’s a quick summary of the advantages of Group Benefits Connect
You can now submit claims and access key health services like EAP in one place – Victor Central, our Claims & Digital Wellness Centre. It’s a direct link from Group Benefits Connect
Download administration and claim forms
Download your Benefits Booklet or coverage summary, including detailed dependent and beneficiary information
Access wellness resources and download helpful benefit guides
Check the box beside “I have read and agree to the Terms & Conditions”
Click “Next”
4. Select your user type – plan administrator* – then click “Next”.
* Select this if you’re the person at your company who’s responsible for advising Victor of any employee additions, changes or terminations. If some of these tasks are shared among multiple people at your organization, those individuals may also register as “alternate” plan administrators, so long as we receive confirmation from the administrator we have on file for your group before approving the registration.
Note: if you don’t see your user type listed as an option, it means that you have already registered. Go back to the sign in screen and sign in from there. If you’ve forgotten your email address and/or password, click on “Forgot password?” for help.
5. Follow all instructions on the next screen:
Complete all fields in the registration form.
6. Click on the submit link: your registration will be reviewed and you should receive a confirmation email within one business day advising you that your online account has been activated. At that point, you can sign in.
Check the box beside “I have read and agree to the Terms & Conditions”
Click “Next”
Select your user type – plan advisor* – then click “Next”.
* Select this if you’re a licensed insurance broker who markets and sells our products, or an agent interested in marketing and selling our products. There may be times where an assistant may need access to a plan advisor’s account as well. This is allowed so long as we receive confirmation from the plan advisor before approving the assistant’s registration.
Note: if you don’t see your user type listed as an option, it means that you have already registered. Go back to the sign in screen and sign in from there. If you’ve forgotten your email address and/or password, click on “Forgot password?” for help.
Follow all instructions on the next screen:
Contact your sales representative to access your subagent and vendor numbers. If you don’t have this information, click on “I am a Victor agent without a subagent and vendor number” to proceed.
Click on the submit link: your registration will be reviewed and you should receive a confirmation email within one business day advising you that your online account has been activated. At that point, you can sign in.
Here’s a quick recap of the advantages of Group Benefits Connect for plan advisors
A full library of forms and marketing materials
Tracking tools to help you manage your business and activity
Access to client details (employee coverage details, plan design, booklets, etc.)
Renewal reporting tools and online rates calculators
And more
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Need help navigating Group Benefits Connect?
Send an email to benefits.help.ca@victorinsurance.com.
We’ll help you overcome any obstacles or roadblocks with the site –
so you can spend less time managing your benefits, and more time
making the most of what matters.
